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Product Workflows

See DASH the way regulated firms use it.

Real end-to-end journeys from the live product — case type setup, case file intake, encrypted conversation, AI summary, and every case tab — for CA, Law, and Financial Services.

Live product scenario

GST Notice Response — Acme Manufacturing FY25-26

Walk through how a Chartered Accountant practice configures a GST show-cause notice case type, opens a client matter, collaborates in-channel, and reviews every tab of the case file.

01Step 1

Build a CA case type

Create CA GST Notice Response with fields for Client Legal Name, GSTIN, SCN number, response due date, notice type, and client email — then save it for reuse across matters.

Case type builder with CA GST Notice Response fields configured
02Step 2

Publish on the Case Types list

The new case type appears in your library with field count and last updated — ready for every GST notice your firm takes on.

Case Types list showing CA GST Notice Response
03Step 3

Open a new case file

Select the CA case type and fill Acme Manufacturing’s GST SCN details — notice number, GSTIN, notice type, and matter description — then create the case.

Create case file form filled with Acme Manufacturing GST SCN data
04Step 4

Collaborate in Conversation

Partners and staff message inside the matter: request GSTR-1 / 3B extracts, flag ITC mismatches, and keep the GST reply draft moving without email sprawl.

Case file Conversation tab with CA–client GST notice messages
05Step 5

Check the Summary tab

Generate a shared AI summary so anyone joining the matter can catch up on notice status, open asks, and next steps without re-reading the thread.

Case file Summary tab for shared channel summary
06Step 6

Review structured Details

All intake fields — GSTIN, SCN number, notice type, client email — stay structured and searchable next to the conversation.

Case file Details tab with GST notice field values
07Step 7

Share Files in context

Keep GSTR returns, books extracts, and draft replies in the case file folder tree — same place as the conversation.

Case file Files tab
08Step 8

Manage Users on the matter

Invite partners, articled staff, and the client contact with case-level roles — only the people who need access.

Case file Users tab
09Step 9

Audit with Logs

Every create, message, and membership change is logged for peer review and regulatory accountability.

Case file Logs tab with audit activity

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